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Authors: Clara Sayffaerth, Julian Rasch, and Florian Müller
CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
May 2024
Article No.: 389, Pages 1 - 8
Published: 11 May 2024 Publication History
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Abstract
The museum is changing from a place of passive consumption to a place of interactive experiences, opening up new ways of engaging with exhibits and others. As a promising direction, this paper explores the potential of telepresence stations in the museum context to enhance social connectedness among visitors over distance. Emphasizing the significance of social exchange, our research focuses on studying telepresence to foster interactions between strangers, share knowledge, and promote social connectedness. To do so, we first observe exhibitions and then interview individual visitors of a technical museum about their experiences and needs. Based on the results, we design appropriate voiceless and touchless communication channels and test them in a study. The findings of our in-situ user study with 24 visitors unfamiliar with each other in the museum provide insights into behaviors and perceptions, contributing valuable knowledge on seamlessly integrating telepresence technology in exhibitions, with a focus on enhancing learning, social connections, and the museum experience in general.
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- Evaluation_Data.pdf: Analyzed data from the user study - Age_Gender_Participants.pdf: The age and gender distribution of the user study participants - Experience.pdf: Participants' level of technology experience before the study (Strongly Disagree = Low Experience; Strongly Agree = High Experience). - Before.pdf: Questions about the social environment and museums visits before the study. - Telepresence.pdf: Responses to feelings of telepresence during the study. - Technique.pdf: During study results of the question ?The interaction technique has helped me to accomplish my task.? - Social_Connectedness.pdf: Responses to questions about social connectedness during the study. - IOS_Scale.pdf: During the study IOS scale results. - After1.pdf: Communication, telepresence, and GEQ after questions. - After2.pdf: Final questions after the study regarding the experience with the station, the opportunity to get to know the other participant better, and learning.
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Index Terms
“Tele” Me More: Using Telepresence Charades to Connect Strangers and Exhibits in Different Museums
Applied computing
Education
Collaborative learning
Interactive learning environments
Human-centered computing
Collaborative and social computing
Collaborative and social computing devices
Human computer interaction (HCI)
Interaction paradigms
Collaborative interaction
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CHI EA '24: Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems
May 2024
4761 pages
ISBN:9798400703317
DOI:10.1145/3613905
- Editors:
- Florian Floyd Mueller
Monash University
, - Penny Kyburz
The Australian National University
, - Julie R. Williamson
University of Glasgow
, - Corina Sas
Lancaster University
Copyright © 2024 Owner/Author.
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.
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- SIGCHI: ACM Special Interest Group on Computer-Human Interaction
- SIGACCESS: ACM Special Interest Group on Accessible Computing
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Association for Computing Machinery
New York, NY, United States
Publication History
Published: 11 May 2024
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Author Tags
- Museum
- Remote Play
- Social Connectedness
- Telepresence
Qualifiers
- Work in progress
- Research
- Refereed limited
Data Availability
Supplemental Material: - Evaluation_Data.pdf: Analyzed data from the user study - Age_Gender_Participants.pdf: The age and gender distribution of the user study participants - Experience.pdf: Participants' level of technology experience before the study (Strongly Disagree = Low Experience; Strongly Agree = High Experience). - Before.pdf: Questions about the social environment and museums visits before the study. - Telepresence.pdf: Responses to feelings of telepresence during the study. - Technique.pdf: During study results of the question ?The interaction technique has helped me to accomplish my task.? - Social_Connectedness.pdf: Responses to questions about social connectedness during the study. - IOS_Scale.pdf: During the study IOS scale results. - After1.pdf: Communication, telepresence, and GEQ after questions. - After2.pdf: Final questions after the study regarding the experience with the station, the opportunity to get to know the other participant better, and learning.https://dl.acm.org/doi/10.1145/3613905.3650834#3613905.3650834-supplement-1.zip
Supplemental Material: - Evaluation_Data.pdf: Analyzed data from the user study - Age_Gender_Participants.pdf: The age and gender distribution of the user study participants - Experience.pdf: Participants' level of technology experience before the study (Strongly Disagree = Low Experience; Strongly Agree = High Experience). - Before.pdf: Questions about the social environment and museums visits before the study. - Telepresence.pdf: Responses to feelings of telepresence during the study. - Technique.pdf: During study results of the question ?The interaction technique has helped me to accomplish my task.? - Social_Connectedness.pdf: Responses to questions about social connectedness during the study. - IOS_Scale.pdf: During the study IOS scale results. - After1.pdf: Communication, telepresence, and GEQ after questions. - After2.pdf: Final questions after the study regarding the experience with the station, the opportunity to get to know the other participant better, and learning.https://dl.acm.org/doi/10.1145/3613905.3650834#3613905.3650834-supplement-1.zip
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CHI '24
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- SIGCHI
- SIGACCESS
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