“Tele” Me More: Using Telepresence Charades to Connect Strangers and Exhibits in Different Museums | Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems (2024)

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Authors: Clara Sayffaerth, Julian Rasch, and Florian Müller

CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems

May 2024

Article No.: 389, Pages 1 - 8

Published: 11 May 2024 Publication History

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    Abstract

    The museum is changing from a place of passive consumption to a place of interactive experiences, opening up new ways of engaging with exhibits and others. As a promising direction, this paper explores the potential of telepresence stations in the museum context to enhance social connectedness among visitors over distance. Emphasizing the significance of social exchange, our research focuses on studying telepresence to foster interactions between strangers, share knowledge, and promote social connectedness. To do so, we first observe exhibitions and then interview individual visitors of a technical museum about their experiences and needs. Based on the results, we design appropriate voiceless and touchless communication channels and test them in a study. The findings of our in-situ user study with 24 visitors unfamiliar with each other in the museum provide insights into behaviors and perceptions, contributing valuable knowledge on seamlessly integrating telepresence technology in exhibitions, with a focus on enhancing learning, social connections, and the museum experience in general.

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    - Evaluation_Data.pdf: Analyzed data from the user study - Age_Gender_Participants.pdf: The age and gender distribution of the user study participants - Experience.pdf: Participants' level of technology experience before the study (Strongly Disagree = Low Experience; Strongly Agree = High Experience). - Before.pdf: Questions about the social environment and museums visits before the study. - Telepresence.pdf: Responses to feelings of telepresence during the study. - Technique.pdf: During study results of the question ?The interaction technique has helped me to accomplish my task.? - Social_Connectedness.pdf: Responses to questions about social connectedness during the study. - IOS_Scale.pdf: During the study IOS scale results. - After1.pdf: Communication, telepresence, and GEQ after questions. - After2.pdf: Final questions after the study regarding the experience with the station, the opportunity to get to know the other participant better, and learning.

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    Index Terms

    1. “Tele” Me More: Using Telepresence Charades to Connect Strangers and Exhibits in Different Museums

      1. Applied computing

        1. Education

          1. Collaborative learning

            1. Interactive learning environments

          2. Human-centered computing

            1. Collaborative and social computing

              1. Collaborative and social computing devices

              2. Human computer interaction (HCI)

                1. Interaction paradigms

                  1. Collaborative interaction

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            Information & Contributors

            Information

            Published In

            “Tele” Me More: Using Telepresence Charades to Connect Strangers and Exhibits in Different Museums | Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems (4)

            CHI EA '24: Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems

            May 2024

            4761 pages

            ISBN:9798400703317

            DOI:10.1145/3613905

            • Editors:
            • Florian Floyd Mueller

              Monash University

              ,
            • Penny Kyburz

              The Australian National University

              ,
            • Julie R. Williamson

              University of Glasgow

              ,
            • Corina Sas

              Lancaster University

            Copyright © 2024 Owner/Author.

            Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

            Sponsors

            • SIGCHI: ACM Special Interest Group on Computer-Human Interaction
            • SIGACCESS: ACM Special Interest Group on Accessible Computing

            Publisher

            Association for Computing Machinery

            New York, NY, United States

            Publication History

            Published: 11 May 2024

            Check for updates

            Author Tags

            1. Museum
            2. Remote Play
            3. Social Connectedness
            4. Telepresence

            Qualifiers

            • Work in progress
            • Research
            • Refereed limited

            Data Availability

            Supplemental Material: - Evaluation_Data.pdf: Analyzed data from the user study - Age_Gender_Participants.pdf: The age and gender distribution of the user study participants - Experience.pdf: Participants' level of technology experience before the study (Strongly Disagree = Low Experience; Strongly Agree = High Experience). - Before.pdf: Questions about the social environment and museums visits before the study. - Telepresence.pdf: Responses to feelings of telepresence during the study. - Technique.pdf: During study results of the question ?The interaction technique has helped me to accomplish my task.? - Social_Connectedness.pdf: Responses to questions about social connectedness during the study. - IOS_Scale.pdf: During the study IOS scale results. - After1.pdf: Communication, telepresence, and GEQ after questions. - After2.pdf: Final questions after the study regarding the experience with the station, the opportunity to get to know the other participant better, and learning.https://dl.acm.org/doi/10.1145/3613905.3650834#3613905.3650834-supplement-1.zip

            Supplemental Material: - Evaluation_Data.pdf: Analyzed data from the user study - Age_Gender_Participants.pdf: The age and gender distribution of the user study participants - Experience.pdf: Participants' level of technology experience before the study (Strongly Disagree = Low Experience; Strongly Agree = High Experience). - Before.pdf: Questions about the social environment and museums visits before the study. - Telepresence.pdf: Responses to feelings of telepresence during the study. - Technique.pdf: During study results of the question ?The interaction technique has helped me to accomplish my task.? - Social_Connectedness.pdf: Responses to questions about social connectedness during the study. - IOS_Scale.pdf: During the study IOS scale results. - After1.pdf: Communication, telepresence, and GEQ after questions. - After2.pdf: Final questions after the study regarding the experience with the station, the opportunity to get to know the other participant better, and learning.https://dl.acm.org/doi/10.1145/3613905.3650834#3613905.3650834-supplement-1.zip

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            “Tele” Me More: Using Telepresence Charades to Connect Strangers and Exhibits in Different Museums | Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems (9)

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